Guarantees and Refund Policy

We are committed to provide the very best quality products – therefore are all our products guaranteed.  If you are therefore unhappy about the quality or condition of any of the products when it arrives, please let us know immediately but not later than 12 hours after the receipt of your order.  We will be happy to offer you a free replacement item in your next order, or we can refund you with the value of the item if you choose.

Please take a photo of these unacceptable products with your mobile phone as well, and send it to us a.s.a.p., either as a MMS or whatsapp.  The number is 084 588 6750.  We need to know about this and we want to make it up to you!

To ensure the longevity and freshness of the contents of your order the sooner you can refrigerate it, the better.

Please also read the terms and conditions thoroughly.